Ticket Terms
Last updated 22 August 2026
These terms apply to every ticket bought for Tolu Afilaka Live, taking place on Saturday 17 October 2026 at Celebr8 Centre HQ, Vori Close, Acme Road, Ogba, Ikeja, Lagos. Buying a ticket means accepting them.
What your ticket is
A ticket admits one person to the event. Each ticket carries a unique code and QR code. It works once. The first person to present it is admitted; the same code will not open the door a second time.
Keep your code private. Anyone holding it can use it, and once it has been scanned it cannot be used again — including by you.
Prices and the processing fee
The price shown on each ticket card is the amount that reaches the organiser. Paystack’s processing fee is added at checkout and shown as its own separate line before you pay. It is never hidden inside the ticket price.
The fee is charged once per order, not per ticket. Buying several tickets together costs less in fees than buying them separately.
Refunds and exchanges
All ticket sales are final. Tickets are non-refundable and non-exchangeable once payment is confirmed. Please be certain you are free on 17 October 2026 before buying.
If we cancel or move the event
If the organiser cancels the event, or moves it to a different date, you choose one of the following:
- Credit — the full amount you paid, processing fee included, carried over to the rescheduled date or to a future Tolu Afilaka Live event. You lose nothing.
- Refund — the ticket price returned to you. The processing fee is not included, because Paystack keeps that fee whether or not the event goes ahead. That money never reaches the organiser and cannot be returned by us.
Refund requests must be made within fourteen days of the announcement. After that your ticket automatically carries over as credit. Refunds are returned to the account used to pay, and normally take five to ten working days to appear.
Giving your ticket to someone else
You may pass your ticket to another person. Whoever brings it is admitted. Remember that each ticket works once — send it to one person only, and never post it publicly or in a group.
The organiser cannot help if a ticket is shared and someone else uses it first, and cannot issue a replacement in that situation.
If a payment fails or you are charged twice
If a payment does not complete, no ticket is issued and any seats held for you are released automatically.
If you are unsure whether a payment worked, do not pay again. Contact us first at support@toluafilaka.com. If you are ever charged twice for the same order, send us both references and the duplicate is refunded in full, including its fee.
Entry and conduct
Doors and running order are announced closer to the date. Guests are encouraged to arrive early so check-in stays quick.
The organiser may refuse entry to, or remove, anyone behaving in a way that threatens the safety or enjoyment of others. No refund is due in that situation.
The event may be photographed and filmed. By attending you accept that you may appear in that footage and that it may be used to promote future events.
Changes to the programme
Line-up, running order and announced guests may change. A change of supporting performers or guests is not itself a cancellation and does not entitle you to a refund.
Contact
Email support@toluafilaka.com or WhatsApp +234 704 021 6347. Quote your ticket reference — it begins with TAL- — in any message about an order.